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Questions? Answers!

welcome!

We are delighted that you are a guest at Kirchzarten Appartements. Make yourself at home.

To make you feel at home, we have put together some important information for you. Do you still have questions? Then we look forward to an e-mail or a phone call.

We wish you a pleasant stay in Kirchzarten.

office@kirchzarten-appartements.de
+49 761 600 466 33

Waste and waste separation

Please dispose of waste in the provided garbage cans (yellow for plastic, green for paper and brown for residual waste) in the corridors. These are emptied daily. If there are no bins in the corridors, please contact us. We can collect your rubbish if necessary. When you leave, you can leave the rubbish in the apartment and we will dispose of it during the final clean.

Check-Out

Please depart by 11 am. When you leave the apartment, please put the keys on the table and close the door behind you. Please note that we will have to charge you 100 euros if you lose your room key. You can check out later than 11 am by prior arrangement, up to 12 noon. Please contact us to arrange this. If you are leaving earlier, please let us know the day before so that we can optimise the deployment of our housekeeping team.

The surrounding area

Public transport

Direction Freiburg Hauptbahnhof
Regional train direction Freiburg(Breisgau) Hbf
Departure every 30 minutes (Mon-Sat); every 60 minutes (Sun);
Duration: 14 minutes

Direction Neustadt (Schwarzwald)
Regional train direction Neustadt (Schwarzw)
Departure every 60 minutes (Mon-Sun)
Duration: 30 minutes

Restaurants

Gasthaus Alte Post - German / Baden - Bahnhofstraße 38 (walking distance < 1 minute)
Restaurant & Bar Fiesta - international - Freiburger Str. 6 (walking distance approx. 9 minutes)
Ristorante Pizzaria La Piazza - Italian - Marktplatz No. 3 (walking distance approx. 7 minutes)

Supermarket

Edeka Barwig - Kandelstraße 8 (approx. 8 minutes' walk)
Treff3000 - Hauptstraße 8 (approx. 6 minutes' walk)

Bakery

Reiß-Beck - Bahnhofstraße 22 (walking distance < 1 minute)
Kaisers Gute Backstube - Bahnhofstraße 12 (walking distance approx. 2 minutes)

Bank / ATM / bureau de changeSparkasse

Sparkasse - Hauptstraße 5 (approx. 6 minutes on foot)
Volksbank - Schwarzwaldstraße 18 (approx. 8 minutes on foot)

Excursion destinations

Tourist Information Kirchzarten - address: Hauptstraße 24, 79199 Kirchzarten
Freiburg im Breisgau with Münster - address: Am Münsterplatz, 79098 Freiburg im Breisgau
Naturpark Südschwarzwald “mit Haus der Natur” - Address: Dr.-Pilet-Spur 4, 79868 Feldberg (Black Forest)
Schluchsee - largest lake in the Black Forest - Address: Fischbacher Str. 7, 79859 Schluchsee (tourist information)
Triberger Wasserfälle - Germany's highest waterfall - Address: Schönwälder Str. 2, 78098 Triberg
Steinwasenpark - family park in the Black Forest - Address: Steinwasen 1, 79254 Oberried

Saving energy

Save energy together - every contribution counts!

  • Turn the heating down by one degree.
  • Turn the air conditioning or fan up by one degree, or open the window to let in cooler air.
  • Set the fridge to a medium cooling setting.
  • Only switch on the dishwasher when it is full, and select the eco programme.
  • Switch off lights and air conditioning/fan when leaving the apartment.
  • Reduce water consumption.
  • Close windows and doors when leaving the apartment.
  • Ventilate in short bursts instead of opening windows slightly.

Thank you for taking part!

Bicycle parking

You can park your bicycles in our car park. Please note that we do not accept any liability.

It is possible to store high-quality bicycles in the apartment. However, please make sure that you do not soil or damage the walls.

Feedback

We welcome your suggestions and ideas for improvements. If there is anything that does not meet your expectations, please let us know immediately so that we can address it during your stay. Your satisfaction is our top priority.

Luggage depot

We are happy to accept your luggage before you check in. Please contact us to discuss the details.

House rules

We ask that you observe the night-time rest period between 10 pm and 6 am. The apartments, their furnishings and any other property must not be damaged. Please note that any damage caused will be charged for.

Pets

Pets are very welcome. We charge a flat rate of €15 per night per pet to cover the additional cleaning costs. Please register your pet with us before you arrive.

children

We are happy to provide a free baby crib and high chair. Simply reserve them before you arrive, or get in touch during your stay.

Problems with the apartment

Has something broken in the apartment? Please contact us immediately - phone +49 761 600 466 33 or send an e-mail to office@kirchzarten-appartements.de . We will find a solution together.

Public transportation

You can find timetable information for public transportation on the Bus & Bahn Kirchzarten website. If you stay with us as a tourist, you will receive a Konus card, which allows you to use public transportation free of charge.

PARKING

Our own parking spaces are available free of charge and are located directly on site.

Smoking

All of our apartments are non-smoking. We reserve the right to charge for any damage to the inventory, such as burn marks, at replacement value. An additional charge of 300 EUR will be incurred for special cleaning.

Invoice

Before departure, please enter your invoice data into our guest system. You will automatically receive an invoice at the email address you provided on the day of departure. You will be able to access our guest system a few days before arrival.

Cleaning

The accommodation comes with a kitchen, which will be handed over clean with a full set of equipment. We kindly ask that you put the dishes, cutlery and pots back in the cupboards once they have been cleaned.

Please do not shower outside the shower cubicle. Please keep the bathroom as dry as possible.
For stays of at least seven days, we offer a free intermediate cleaning service. This includes cleaning the floor, changing the towels, emptying the bins, replenishing toilet paper, coffee pads and soap, and a quick clean of the bathroom and kitchen. Additional intermediate cleaning is available at intervals as required for €25 per clean. Please contact us to arrange this.

On departure, we ask our guests to leave the apartment swept and cleaned, and with the dishes washed. Heavy soiling will incur an additional charge of at least 25 euros. We take the liberty of taking your credit card or passport details as a deposit. This data will be irrevocably deleted on the day of your departure.

Kirchzarten City Map

A map of Kirchzarten and the surrounding area is provided in your apartment.

Regular guests

Did you like it here and would you like to come back? Please visit our homepage under office@kirchzarten-appartements.de or call us at +49 761 600 466 33 . We will be happy to help you choose the perfect apartment for you.

Tv channel list
  1. Das Erste HD
  2. ZDF HD
  3. RTL Television
  4. SAT.1
  5. ProSieben
  6. VOX
  7. RTL2
  8. Kabel eins
  9. SIXX
  10. Sat.1 Gold
  11. ProSieben MAXX
  12. VIVA/Comedy Central
  13. Super RTL
  14. Disney Channel
  15. Kika HD
  16. Arte HD
  17. PHOENIX
  18. Tagesschau24
  19. ZDF_neo HD
  20. ZDFinfo
  21. EUROSPORT 1
  22. SPORT1
  23. Kabel eins Doku
  24. DMAX
  25. CNN
  26. N-tv
  27. N24
  28. France 24 (en Français)
  29. France 24 (in English)
  30. France 24 (in Arabic)
Our services

The rental price includes bed linen, towels, tea towels, washing-up liquid, and bin liners. We also provide coffee pods for the coffee machine, washing-up liquid, washing machine detergent, and salt and pepper. Please let us know if you require any additional supplies. Final cleaning is also included in the price.

Fans & fan heaters

A free fan is available for hot summer days.
Is it too cold for you? We will be happy to install a fan heater in your apartment.
Please contact us.

Washing Machine

Some of our apartments have a washing machine. Detergent is provided free of charge. Please contact us if you have any questions.

Important addresses & emergency numbers

Police | Fire brigade | Emergency doctor

+49 112

Greifen-Apotheke | Bahnhofstraße 6 | 79199 Kirchzarten

+49 7667 942055

Büro/Office Kirchzarten Appartements| Stühlingerstr. 21 | 79106 Freiburg

+49 761 600 466 33

WiFi access / Internet

All apartments are equipped with free WiFi.
The WiFi access data are as follows:
WLAN name:

Kirchzarten Appartements

Password:

kizaaccess
Additional persons

For additional persons we charge 15,- EUR per night and person.

Still questions?

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